Support

Need a hand? Most questions are answered below. If not, email support@duri.app and we'll get back to you within a couple of days.

Pairing with your partner

Open Settings and use Invite partner to create a link. Send it to your partner — when they open it and sign in, you're paired. Each person can be paired with one partner at a time.

Answers and revealing

Your answer to a question stays private until both of you have answered it. Once you both have, the answers reveal together and move to your shared history. You can edit an answer before it is revealed.

Account and sign-in

You can change your username, email, and password in Settings. If you signed up with Google, use the Google button to sign in. Forgot your password? Use password reset from the login screen.

Billing

Manage or cancel your plan from Settings. Cancelling stops the next renewal; your access continues until the end of the current period.

Deleting your account

Settings has a Delete account option. This removes your profile and answers from our active systems and cannot be undone.

Still stuck?

Email support@duri.app with your account email and a short description of the problem.